25 days after my Dopod 838 Pro arrived at the Phonetec service centre, I'm still waiting for it back. It looks like it they have replaced every circuit board in the unit, and now they're replacing the LCD screen as well. They say that they probably won't get the parts for another 10 working days - so I'm tipping that I won't get the phone back until the beginning of January. At this point, this is the longest warranty repair I've ever had to wait for - If I don't get it until January, then I will have been waiting nearly 1 1/2 months. Great service cough.