Well, I'm still waiting on getting my 20" BenQ monitor back. It's been in under warranty since 29/8 - and still no word on when I'll get it back (it was supposed to be back on my desk weeks ago!). Maxtor sent me a 'refurbished' hard drive for the warranty replacement of a 160Gb SATA drive - that just fills me with confidence. The Digium TDM400P is back in the Asterisk VoIP server and running nicely. Hopefully, it will be the last thing I have to warranty in quite some time - of course the whole Apple Superdrive screwup will guarantee that it isn't - but I won't be surprised if I have to sit down when they finally get their act together and tell me what they plan to do.