Apple SuperDrive Update.
August 23rd, 2005 by Steven Haigh
As posted on my petition, I have sent yet another email to Apple Australias Hardware Manager, Geoff Winder. I don’t know if I will actually get a reply this time, as it’s been well over a month since my original email, and weeks since a follow up went unanswered. I have also tried calling Geoff, but only manage to get his voicemail.
Apple, after a hassle, did replace my superdrive under warranty.
Sent a letter to Apple (read it here: http://users.commspeed.net/konizerg/Apple%20Laptop.rtf). Some guy from Apple called. Somewhat aggressively, rebutted my letter, item by item. His bottom line (my words, not his) “Not many people are complaining, so we’re not going to do anything about it.)
Sigh — sad and disappointed.
This drive wont even burn Apple media correctly 3 times out of a 5 pack of expensive Apple DVD media. And forget that the system profiler says it can burn double layer. Not once.
Instead I use an external LaCie DVD RW USB 2.0 which refuses to give me battle of any kind. It truly is DVD heaven with LaCie. Even boots up an X86PC with Leopard on a P4-865 motherboard. This is why my next MAC is a PC, worry free without an Apple warranty.
Machine Name: iMac G5
Machine Model: PowerMac12,1
CPU Type: PowerPC G5 (3.1)
Number Of CPUs: 1
CPU Speed: 2.1 GHz
L2 Cache (per CPU): 512 KB
Memory: 1.5 GB
Bus Speed: 700 MHz
Boot ROM Version: 5.2.6f1
MATSHITA DVD-R UJ-846:
Firmware Revision: FA0G
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, R, RW, R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: No
ATA
Model: MATSHITADVD-R UJ-846
Revision: FA0G
Serial Number:
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal