I'm still putting together all the info to send off to Consumer Affairs. There's currently around 200-250 pages (give or take :)) and I'm adding in a heap of diagnostics to prove that it's the actual drive - not the media as Apple have been quick to blame. This includes cross referencing all the data between various burners on PC and the SuperDrives on the Mac Mini and Powerbook G4. It's taking a while, but hopefully, it should all be an open and shut case after it's all done! In case you have no idea what I'm talking about, look here.