Steve's Blog

Dopod 838 Pro replacement ROM

Last Updated: 13-Oct-2009

Update: I have changed the way I am developing ROMs. To make this ROM usable by as many people as possible, I have split my work into two chains. There is now a Development chain, and a stable chain.

As always, if you like my work on this web site, please consider donating via the PayPal link on the right hand side of this site.

New to flashing?
Check out the fantastic Beginners Guide to Flashing, and the Upgrading FAQ. There is also an excellent list of common problems and solutions. You can also flash your device using the SD card – something which I find easier. Of course, make sure you have HardSPL installed before doing anything with your phone! There is a full guide on this written by MrVanX

Looking to update your Radio?
You can get a newer radio ROM for your HTC Hermes device from my site (Or US Mirror #1, or US Mirror #2). You will need a copy 7zip (to extract the archive).

Stable Chain	Development Chain
Current Release: v13.5 Windows Mobile 6.1 Build: 20270.1.0.0	Current Release: v14.1 Windows Mobile 6.1 Build: 20270.1.0.0
Common features
Telstra NextG support (Australia only) Microsoft .Net framework 3.5 3G video dialpad Remote Desktop Internet Connection Sharing SMS over GPRS Wireless today screen plugin 802.11g enabled Cleartype enabled in both normal and landscape mode SD Card power management fix Camera delay fix. HSDPA Icon enabled (Displays H when HSDPA is active instead of 3G) Added Disconnect button to GPRS windows Added fix for slow scrolling in Pocket IE
Software Installed after flashing
Apps available after flashing (via Device Update) include: Office mobile 2007 (v6.1) Windows Live (10.6.0033.0600) Cyberon Voice Commander (v2.0 Build 711091) Lots more!
Known Issues
None	May hang on some devices
Stable Download	Devel Download
Normal Version Naked Version Naked Big Storage Version	Normal Version Naked Version Naked Big Storage Version

Don’t forget to run Device Update after installing!

Changelog:
Release 13.5 (26 Sep 2009):

Fixed GPS intermediate driver for Windows Managed External GPS units (Start -> Settings -> Connections -> External GPS)
Fixed random silences of notifications etc.

Release 13.4 (15 Jun 2009):

Fully integrated DeviceUpdate and DU’s AutoInstall feature into the ROM.
Removed package ‘protection’ to allow other chefs to pull apart my ROMs for their own purposes.
Removed ClearVue PDF Viewer from normal build due to problems with some PDFs. Install Adobe PDF reader via DeviceUpdate if you need a PDF reader.

Release 13.3 (10 Jan 2009):

Fixed issues with SetAudioParam not working properly
Fixed Comm Manager hotkey not being set on normal version
Fixed Black Keyboard from appearing in DeviceUpdate on normal version.

Release 13.2 (31 Dec 2008):

Fixed blocking issue with timezones updated in March 2008 DST update.

Release 13.1-pre7 (14 Dec 2008):

Cooked in KB950885 (March 2008 DST Updates)
Added Virgin Mobile (AU) settings to HTC Connection Setup.

Release 13.1-pre6 (18 Nov 2008):

Released for public testing.
Cooked in fix for KB958639
Cooked in fix for 2008 Daylight Savings time changes.
Backported new icons from Dev build 14.1

Release 13.0 (02 Sep 2008):

NEW: Naked build now available.
NEW: Naked Big Storage build now available.
NEW: Device Update – keeps your device up to date with apps and things.
Removed all but default theme. Install more via Device Update
Fixed blgloss theme issues (thanks to augrunt)
Few minor graphical tweaks
Tweaked file cache, glyph cache etc for hopefully a bit more performance.
Fixed issue with non-advanced mode in ActiveSync
Cooked in .Net Framework 3.5 into all builds
Fixed start menu problems (thanks abusalza)
Fixed multi-selection of messages in tmail.exe (Email Application)
Fixed the disappearing act with the taskbar and HTC X Button
Removed SQM
Added IrDA stack
Found errror in coredll.dll that stopped Windows Live Search from working correctly.
Re-ported XIP from Kaiser to correct corruption in coredll.dll and possibly others
Windows Live Search tested ok.
Removed useless Zip Viewer from Office CAB
Defaulted OBEX transfers to ON (previously this was OFF)
Removed Bluetooth FTP Client (Who really uses this? )
Repack Office 2007 to hopefully fix some issues.
Reduce X-Button auto-close threshold to 2Mb free RAM (Thanks hardcore)
Ported Windows Mobile 6.1 build 20270
Ported XIP build 20270 from Kaiser

Note: This is NOT an official Dopod/HTC ROM and will therefore not be supported by HTC or Dopod. You should keep a copy of the latest official Dopod ROM incase you need to revert for warranty or troubleshooting purposes. If you have never upgraded a firmware on your Dopod, read up on it first – if you break your phone using this ROM, you get to keep all the pieces. All feedback however is appreciated!

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219 Comments

stephen says:

Hi, upgraded my Dopod on Telstra…however now it drops out of service regularly. thinking i need the radio ROM, but not sure where to get this from ?
February 1, 2008, 8:13 am
Steven Haigh says:

Which radio ROM are you currently using? You can find this out in Start -> Settings -> System -> Device Information. Are you also using it on the NextG network or standard GSM/3G?
February 1, 2008, 1:58 pm
stephen says:

Hi There, i’m on Next G and have a radio version of 1.27.30.10.

Thanks !
February 4, 2008, 9:41 am
Steven Haigh says:

I have had good reports from people using radio version 1.48.00.10 on the Telstra NextG network. You can get this version here.
February 4, 2008, 9:55 am
Jhun says:

Hi!

Can this update be used for the Asian retail version of the 838pro? I just upgraded my ROM using the HTC update and now I can’t get my WiFi working. The sound of the phone is also not good.

Can you help me out on this?
February 20, 2008, 11:21 am
Steven Haigh says:

You can use this on any Dopod 838 Pro/Hermes/8525 phone. If you have issues with your Wifi now, this may not fix your issues, but see how your phone runs with my ROM.
February 20, 2008, 4:11 pm
Jhun says:

Thanks Steven!

So if this ROM cant fix my issue on the WiFi I can still revert back to the old ROM right?
February 20, 2008, 7:50 pm
Steven Haigh says:

Correct.
February 20, 2008, 9:03 pm
Jhun says:

thanks again my friend! i’ll update u on whatever happens to my phone… i’ll do this tonyt.

regards,
jhun
February 20, 2008, 9:13 pm
Jhun says:

hi steven,

made the update last nyt evrything works fine… i like ur ROM but the problem is it still did not fixed my problem on the WiFi, it still does not work on this version. I’ll try going back to the old WM5 and if still does not work then I might bring it to the service center.

do you have any solution for this?
February 21, 2008, 6:37 pm
Steven Haigh says:

Not too sure – the service centre might be the way to go.
February 21, 2008, 6:40 pm
Matthew K says:

Worked a treat with HardSPLv7
February 26, 2008, 5:55 pm
Matthew K says:

Updated to r8, works beautifully
February 26, 2008, 8:55 pm
Matthew K says:

Appear to have an issue where the slide keyboard no longer responds after the screen has been locked and the backlight has been off for a period of time, can unlock, go into messages and read messages, but I cant type into a new message, keyboard is unresponsive..

This is on release 8.
February 27, 2008, 11:59 am
Me says:

Hi, loaded the latest release, it will not however let me change the GSM setting etc, not that I would know to change it to so that it accesses the Next G System, any assistance would be greatly appreciated.

My radio version is 1.41.00.10
March 12, 2008, 8:27 pm
Steven Haigh says:

Try a newer version of the Radio ROM. Preferably 1.43.10 or above.

I haven’t tried it personally with the Next-G network, however it should work.
March 12, 2008, 9:35 pm
joule says:

dude, i have orange SPV M3100 unlock, can install this ROM.

any way can i use this with indonesia operator ?

thx
March 31, 2008, 11:52 am
klif-e says:

I see mention of Telstra and Next G here.

Will this work on Optus GSM and 3G as well?
March 31, 2008, 9:16 pm
Steven Haigh says:

Yes. I use mine on the Optus network using 3G (and HSDPA) data modes with no issues at all. It works perfectly for MMS, Internet, and data usage. Just make sure you run Network Wizard after installing this ROM.
March 31, 2008, 11:12 pm
klif-e says:

Any pointers to guides of how to put these roms on a dopod 838 pro.
April 2, 2008, 6:28 am
Steven Haigh says:

A good guide for beginners in flashing this ROM onto their phones is available here. There is also a great FAQ on the subject.
April 2, 2008, 11:37 am
Grant S says:

Great ROM, have been using it on the i-mate JasJam for a while now. I have just got a HTC Touch Cruise, will you be developing a ROM for the Polaris series of mobiles? Thanks in the future.
April 4, 2008, 2:37 pm
Steven Haigh says:

I would like to develop for other devices – however I can only really do it for the phones I own – as there is a lot of work to be done to make this happen. If HTC find this, I’d love to release ROMs for their latest model phones A TyTN II would make a great device with WM6.1
April 4, 2008, 2:51 pm
John says:

Hey Steve – how do we load the rom update onto the device?
April 5, 2008, 7:19 pm
Steven Haigh says:

Hi John,

Check out this guide. It should get you on the right path.

Basically, sync your phone with your PC, download the new ROM and run RUU_Signed.exe.
April 6, 2008, 3:07 pm
John says:

Thanks Steve – great Rom! Looks a treat. Am using my 838 pro to sync to a server exchange (push email) but the battery gets chewed in about 8 hours (minimal talk time) any tips or fixes?
April 6, 2008, 7:57 pm
Steven Haigh says:

Hi again John. Welcome to the lovely world of constant data connections Using exchange push eats battery more than anything else you can do with the phone. You can try being a bit more strict with the Power Management and Backlight time outs – but at the end of the day, getting a larger capacity (3rd Party) battery may be your only choice.

You may also be able to switch to using IMAP or POP3 for your mail needs – and set it to connect every few hours. This would increase battery life substantially.
April 6, 2008, 8:28 pm
John says:

Thanks Steve – looks like I will have to put up with it! The new rom is great! Thanks for your help!
April 10, 2008, 8:16 am
sel says:

hi…just got a new dopod 838 pro and i’ve noticed that if the phone function is on my unit and battery overheats. and the battery only lasts for less that 4 hours. just wanted to ask if is need to configure something on the phone to make the battery last longer or is my phone defective.
April 12, 2008, 8:58 pm
Steven Haigh says:

Hi Sel, Looks like you have the same problem as I did with mine when I first got it. A trip to get it fixed under warranty, and now all is ok for me. Perform a factory reset on the device and then see if things change. If not, call the support centre and get them to book it in under a fault.
April 13, 2008, 12:37 am
sel says:

hi steven,, i already did the factory reset on the device but it still didnt solve the problem. it thought at first the battery is defective but when i turn the phone fuction off..battery would last for a couple of days…
well i guess i have to opt for the next best thing to do .. get it fixed under warranty.. thanks for the suggestions .. will update you as soon as i get it done.. thanks again..
April 13, 2008, 5:37 pm
Shaun D says:

Hi, I have an 838 pro running on the 3 network will this ROM work for me or would I need something specifically for the 3 network? Thanks.
April 21, 2008, 5:27 pm
Steven Haigh says:

It should work on all networks. If Network Wizard does not have your phone provider (Australian networks are 3, Optus, Telstra and Vodafone), then it will still work – however you will need to set up your phones data connections manually.
April 21, 2008, 6:30 pm
Shaun D says:

Hi Steven, thanks for the reply – flashed & all working OK for a while. Locked up so I hit the reset button now it is stuck on the CRCs ROM Loading… screen – is there anythinh I can do?
April 22, 2008, 9:31 am
Shaun D says:

Hi again, it’s OK – did a hard reset & now boots.
April 22, 2008, 10:11 am
Vu says:

Hi Steven, Thank you for the great ROM. I have using it for the last two days and no problem so far. I also install the Touch Commander which make the phone act like iphone a bit slow but good to have a go. Although I can see that my “Program memory” reduced to around 3-10MB free even I install program(s) on my 4GB microSD. is there anyway to take memory from storage (46.23MB free) to give to “Program Memory”. Once again thanks for your works. Cheers
April 23, 2008, 12:03 am
Steven Haigh says:

Program memory is a lot different to Storage memory. Since Windows Mobile 5, the RAM for the device is on a physically separate device (well, not technically, but it’s SDRAM, not flash RAM). This means it is not possible to change the allocation of RAM to storage as it was possible under Windows Mobile 2003. These days, the amount of of RAM available is purely a hardware thing.
April 23, 2008, 12:37 am
Jhun says:

hi Steven,

I tried using your new ROM update but I could not update my ROM. It always disconnects. I tried using the safe sPL and SPL 2.02 boot loader but it just disconnects. Any particular reason for this?
April 23, 2008, 8:36 am
Steven Haigh says:

The best place to start looking for answers to upgrading issues is on this page.
April 23, 2008, 4:33 pm
Mat says:

Hi Steve,

I upgraded to your latest ROM last night and have run into a very big problem. It was fine after flashing it last night, did a restart, booted up ok, installed everything and went through the usual setup wizard.
Everything was great until i powered it off and back on this morning. Once back on it seems to get stuck on the “CRCs ROM Loading…” screen. i have left it there for over 10 mins and it does not seem to be doing anything. i REALLY need my phone up and running for work. Any suggestions?
April 24, 2008, 8:58 am
Steven Haigh says:

Hi Mat, some people have seen this – which seems to be related to the state of the phone before the flash. Most people have corrected their phone by installing the default AT&T Windows Mobile 6 ROM, then flashing back to Release 10. The AT&T ROM can be downloaded from the HTC web site.
April 24, 2008, 7:32 pm
Tia says:

Hello,

I have just received my dopod pro 838 and going to flash it into window 6. What I need to ask is extended rom? You know for the applications? What and how do I get them? MSN live etc? Sorry, this is my first time with PPC. Have always been using Palm. Thanks
April 24, 2008, 10:12 pm
Steven Haigh says:

The base applications are already built in. I suggest you read the upgrading FAQ before flashing your device however.
April 24, 2008, 11:47 pm
Tia says:

I m using an Orange Pay as You go Sim with an Orang Dopod Pro 838. Wll your rom work on my dopod? UK. Thank you
April 25, 2008, 6:19 am
Tia says:

it turns out I dont even now what is RUU?? Where do I find it? Ohh dear. I really feel dumb now. Palm was never this hard. Please help. And anyway, my Dopod is way over the wrranty time. So it doesnt matter if I need to do hard reset etc
April 25, 2008, 10:15 am
simon says:

hi

great rom, works ok. I have noticed that the games are missing. is there a way of getting them back
April 26, 2008, 5:22 pm
Tia says:

Nevermind.Ive done it. working well. Thank you
April 27, 2008, 5:27 am
Raja says:

Hi steve, same as others I do get into trouble when i flash the latest ROM. it stays in the ROM loader and doesnt come up. Is there a latest update ?? Thanks a TON.
April 29, 2008, 4:54 pm
Steven Haigh says:

Hi Raja, As there are a number of phones that seem to be doing this, I have updated the Stable build to use a reliable base and updated applications on it accordingly. Please install v9.1 from the stable chain on your device at this point. If you feel like testing later development versions, you can – however if you have issues with them, the stable chain is now available.
April 29, 2008, 8:38 pm
mall says:

i,m using 838 pro,now having problem with internet connection( error message ‘the answering modem has disconnected’)…..will this latest ROM fix the problem.
April 30, 2008, 2:14 am
Steven Haigh says:

This is probably a network setting. You would need to contact your network provider for the correct information and settings. This is not something I can support or advise on.
April 30, 2008, 2:18 am
Raja says:

Dear Steve, I would like to ask your advise on the keyboard. I am using Dopod 838 pro. sometimes i use onscreen keyboard. Is there anyway you can make it big.. its small and difficult to type.
April 30, 2008, 5:08 pm
Steven Haigh says:

Nope, the onscreen keyboards are always small
April 30, 2008, 7:35 pm
Raja says:

Dear Steve, I noticed a weired thing happening after updating 9.1 ROM. Few of my sms’s are sent to people who i did not select to send to. Can you check it please ? 4 times i noticed it happened.. i am sure it will create unwanted trouble if it goes to wrong recipient especially personal or confidential messages.
May 1, 2008, 1:03 pm
john says:

hi steve, i got a problem with my at&t 8525 its signal inside our house is very low but when i go outside the signal go strong, not like my cingular 8125 inside and outside the signal is strong, does it have smthng to do with the radio rom? my radio rom is 1.40.30.00, im in the philippines right now. thanx!
May 1, 2008, 3:02 pm
Steven Haigh says:

Hi guys, As you can imagine, I can’t help you with every little problem on your phone. While I develop these ROMs as a hobby, I don’t have the time or resources to fix everyones phone issues. I hope this isn’t an issue for people.
May 1, 2008, 3:42 pm
Max says:

I couldn’t understand some parts of this article, but I guess I just need to check some more resources regarding this, because it sounds interesting.
May 3, 2008, 4:39 am
Max says:

838 Pro replacement ROM at Steve’s Blog is a quite interesting post but quite difficult to understand for me.
May 9, 2008, 11:40 am
Raja says:

Hi Steve, Any new updates ? Is there anyway you can post the original windows mobile 6.1 software ? also can u help to add the firewall software which can block the unwanted users calling or receiving unwanted sms ?
May 10, 2008, 12:51 pm
EMMO says:

can you help
i have a dopod 838 pro and i cant operate my camera
it shows the error message
unable to start camera
unable to initialize camera

i have tried soft and hard reset but still no good

desperate to get this fixed
May 10, 2008, 10:17 pm
You says:

Great ROM!!! I’ve loaded the stable and love it, but sadly I’m having trouble sending files via bluetooth with other users, who before this rom update I could.

Any hints?
May 15, 2008, 9:46 pm
Steven Haigh says:

To fix the beaming, make sure you have the following checked:
Start -> Settings -> Connections -> Beam -> “Receive all incoming beams”

Then in the Comms Manager, make sure the Beam option is BLUE. This will allow you to send and receive all beams via Infrared and Bluetooth.
May 16, 2008, 12:07 am
OnlyJoe.net - A Voice in the Wilderness » Blog Archive » Crc’s replacement dopod firmware. says:

[...] are many more features. CRC lists them all here on his website http://www.crc.id.au/dopod-838-pro-replacement-rom/. From his link you are able to acquire the firmware [...]
May 19, 2008, 12:48 pm
Pieter says:

Hey great site!

I just got back my phone from vodafone after a repair and i got a new board (even while i had an unofficial rom ). So i had to find a new rom because vodafone delivers only windows 5 and disables hsdpa. Before I had a dopod rom which gave me really great hsdpa speeds. However i installed 10.3 and radio 1.54.30.1, which really installed perfectly. But after the restart of the device after the rom upgrade it setups the phone with the vodafone settings and guess what ? No hsdpa …. So I am wondering what to do to get hsdpa with this rom ?
May 22, 2008, 4:06 am
Pieter says:

hmmm, it seems i used a wrong radio rom.
so all solved working fine !
May 22, 2008, 6:40 am
Jeff says:

Hi Steven
Great site and GREAT ROM i am using it on a JasJam with Telstra.
A BIG THANK YOU
May 29, 2008, 3:02 pm
Raja says:

Steve, would you be able to add the welcome screen same as the HTC Diamond ? It will be great if you could.
May 30, 2008, 2:09 pm
Paul says:

Just wanted to give a thanks for the ROM I loaded it with no worries at all. Thank you for your hard work please keep up the development.

I am on “3″ and the device configured instantly
June 4, 2008, 10:11 pm
Vu says:

Hi Steve, I just update to 9.2 ROM ad I experience weird problem when the dopod on power save mode (screen off) for a while (over 10 minutes) then I can not turn on my Dopod again, only way to turn it on is to soft reset it. Is there any clue how to trace this problem?
Thanks heap
June 7, 2008, 9:04 am
Steven Haigh says:

Chances are that it’s a third party application causing issues with your device.

Try running the ROM with no third party applications, then install one at once and test to see which one causes the issues. From there, obtain a newer version of that application and re-test.

Sadly, in the Windows Mobile world, there is no debug logs
June 7, 2008, 12:40 pm
Vu says:

Thanks Steve, I only installed your ROM without any other software. Although I am sync my Email direct with Exchange server through Telstra Next-G and VPN connection. Not sure if this can cause any problem, I will test by trun off these service one by one for the next week and let you know if i find any problem. Once again thanks for your works.
June 7, 2008, 5:03 pm
Paul says:

Hi Steve

I have an Navman S80 and I have found that I can connect it with my 838pro running your v9.2 ROM but I found I cant use the audio or have others hear me, do you have any other known issues with bluetooh based connections like this?

thanks

P
June 8, 2008, 9:19 pm
Steven Haigh says:

Not too sure Paul. I use a Bluetooth Hands free kit in the car and have no issues with it. There are also good reports of using BT headsets. I’m not quite sure what to recommend for this unit…
June 8, 2008, 9:24 pm
Himanshu says:

Hi Steven,

I have official rom update from dopod asia for 3G. If I wish to use telstra’s next G simcard , what settings or rom I neet to upgrade? I can’t see any 850mhz band in my phone settings. Is there any way to enable that band so I can use nextg sim on my phone? Thanks in advance, you doing good job
June 11, 2008, 10:32 pm
Steven Haigh says:

I haven’t used the default Dopod ROMs in years. They do need proper support to get the 850Mhz band. My ROM does have that support, however if you want to stay with the official Dopod release, you would need to contact Dopod on how to do this AND get the 850Mhz support for NextG.
June 11, 2008, 11:20 pm
Pinney says:

Hello Steven
I have attempted to backup my rom does not work any place I can get standard rom if new rom a problem?

Thanks
June 13, 2008, 11:12 pm
Steven Haigh says:

You can get the manufacturers (ie HTC/Dopods) ROM from their web site. You need to login and become a member before getting the download.
June 14, 2008, 1:17 am
beLIEve says:

Ok, so my phone finally hung once with 9.2. Not a big deal coz it works again after I resit the battery. At least I don’t need to reflash it like what happened with the earlier versions of 10.x.
June 18, 2008, 4:27 pm
Raja says:

Hi Steve, the new rom is not flashing. I can flash the earlier version though.. Please check. THanks
June 26, 2008, 11:13 am
Vish says:

I updated successfully the development ROM v 10.8 in Singapore using Singtel connection. I want to know how speakerphone is handled. I could not get any clue from the workings of this ROM. Thankful to you if you point to me on this aspect.
Vish
June 26, 2008, 4:32 pm
Himanshu says:

Hi Steve,

Just off topic question, hope you don’t mind it. I have search quite a few website regarding maximum size of Micro sd card can be used in dopod 838 pro. I mean is it possible to use 8Gb card or higher card in dopod
June 26, 2008, 11:00 pm
Steven Haigh says:

You should be able to use up to 32Gb SDHC cards with this ROM.
June 27, 2008, 8:49 am
Matt says:

Hi Steven, I am looking forward to updating my Dopod 838 Pro to WM6.1, but none of the stable version dl links appear to be working Are you able to confirm for us please? Thx
June 27, 2008, 11:30 am
Vish says:

I downloaded the latest stable chain v11 and successfully did the ROM update. But again speakerphone seems unavailable. Any thoughts on how to enable speakerphone feature in the phone?
June 27, 2008, 2:36 pm
Steven Haigh says:

Whoops – sorry. Fixed the download links…

@Vish: Either hold the green button down while on a call, or press the Speaker On button on the touchscreen.
June 27, 2008, 6:02 pm
Greg says:

Hi Steve
Is this ROM is ok for the TyTN II I have been told it same as 838 pro?
June 28, 2008, 10:40 pm
Steven Haigh says:

Hi Greg,

You can’t use this on a Tytn II – it’s a completely different device. Chances are that if you tried, you’d kill your phone.
June 28, 2008, 11:13 pm
ChrisC says:

Hi Steve,

Just wanted to pay hommage to your latest build, I have a JasJam that was running an updated DOPOD build but I have to say, yours is far better and way more stable.

I have made a donation as I believe the work you do should not go unrewarded, I ask that all the users of this forum do the same.

Steve has kindly donated a lot of his time to get this ROM up to date and working……. The least we can do it throw a donation his way.

Keep up the good work Steve.

Chris
ICT Support
July 2, 2008, 9:27 am
kunal says:

i have a 1 gb micro sd card for my dopod 838 pro.windows mobile 6.i dont know how to put it in and get it up n starting.can anyone help.i know the sd slot is located on the bottom right right side of the phone.what happens next after putting the card in
July 2, 2008, 12:19 pm
Greg says:

Hello Steve
Sorry to ask so many questions.
I am attempting to record my phone calls need this at work to confirm job instructions. If I was to upgrade my 838 Pro Rom do you think it would improve voice quality of caller or would this be fault of RESCO software?

Greg
July 2, 2008, 10:25 pm
Steven Haigh says:

Hi Greg,

There is no real way on the HTC Hermes hardware to record calls – as there is no hardware path from the audio side to the recording side. This means the only way to record conversations is to put the phone into speaker mode, then use the normal audio recording functions to record everything the microphone hears – including what comes from the speakerphone.

As this is probably how you are doing it at the moment, I’m pretty sure you won’t find a better way on this device…

I myself would love an application that did call recording, but sadly it isn’t possible on this phone.
July 2, 2008, 11:15 pm
Aron says:

i’m staying in Malaysia. Currently i’m using MAXIS(TELCO).My question are when the service is showing UMTS MAXIS i can received and make a call. But if the service is showing MAXIS,i cannot received or make a call after all it’s in full signal strength.For your info i already changed the new sim card,but the problem are the same. Is it because of the hardware or software.Your view in this problem are much appreciated.tq
July 3, 2008, 9:36 pm
Steven Haigh says:

Hi Aron,

This seems like something you will need to bring up with your Telco or service provider.
July 4, 2008, 9:01 am
Vish says:

Hi Steve:

Is there any proposal to include java ability in your ROM development? Or is it already there and I could not uncover it?

Vish
July 5, 2008, 11:58 am
Andre says:

Hi Steve,

is it possible i can use your rom on my dopod??? since i live in Indonesia…

need help here…

thanks
July 9, 2008, 5:05 pm
Steven Haigh says:

You should be able to use this ROM on any Dopod 838 or HTC Hermes devices anywhere in the world.
July 9, 2008, 5:26 pm
Chan Kar Heng says:

Hi Steve! Great work you’ve got here & really appreciate the good stuff you’re sharing!

Just wanted to give a bit of feedback here on v11.0 ROM.
Recently upgraded to v11.0 WM6.1 ROM (from v9.2) & radio ROM 1.48.00.10 (from XDA developers site).

Some small changes after the upgrade:
- Some rare few apps just refused to run (eg: Opera, a game called Pipes). In some cases, the OS simply says not valid application.
- A2DP streaming to my car stereo (via media player) sometimes jumps to the next song halfway. Am investigating this a bit more.

Just reporting them to see if you or anyone has seen the same things happening.
Otherwise, the v11.0 ROM is very stable so far.

Btw, your radio ROMs here bricked my device a few times. Had to re-write the OS ROM to unbrick my device; I’m using SPL 2.10 btw.
July 13, 2008, 3:45 pm
enang says:

good job im just try to download and flash at my dopod838pro… next to review…
July 15, 2008, 9:30 pm
Rambutan says:

Hello,

I wanted to thank you for the wonderful ROM. However, I have to say, without intending any disrespect for Grandpa, that while I feel for your loss, and sympathise greatly, it is very depressing to encounter his dearly departed visage everytime I restart my Dopod838Pro.

You have my sincerest condolences, and I hope you’re not too offended.

Regards,
July 22, 2008, 3:42 pm
Mickyj says:

I have been using a dopod with Optus (Australia) using HTC firmware RUU_Hermes_DOPODASIA_WWE_3.53.707.2_6275_1.47.30.10_108_Ship.exe.

It had issues. It would not roam cell towers and locked up. I installed the 12.7 Development and actually fell in love with my Dopod. It works so much better. I have a few weird side effects, some I could likey explain. The battery has gone from one charge a day, to many. this might be the power requirements of Telstra Next G as I am now with Telstra. Voice commander randomly fires off “Say command” occasionally. Even when the phone is just sitting there doing nothing. My desk charger works fine but my car charger will not. I even flashed back to the HTC rom to confirm. It works fine with HTC. Weird. The lack of games is not a problem, but now I miss them. The last one was a major issue and I had to clear storage data and reconfig to recover. It told me that there was no carrier. Manual detection, I could see Telstra but not connect. I tried everything. My Sim in another phone worked fine, just not in the Dopod. Maybe my better phone signal was provided by an increase in gain and maybe this has upset the phone ? (As well as the battery).

After a reinstall, all is good again.

Well done on this Rom !
August 3, 2008, 1:24 pm
Phil says:

I have tried updating with ver 12.7, but my dopod 838pro keeps saying it can’t open the update utility. Any suggestions? I am trying to upgrade so I can use the Next G network.
August 5, 2008, 12:28 pm
rcmcer says:

Steve,
Your work is brilliant and the ROM (12.7) loaded quickly and works without any problems on the dopod 838 pro. Keep up the great work. You are an inspiration for the work that you do. rmcer
August 9, 2008, 7:19 am
best4less says:

Steve I really do have to thank you, with your download above and the proper rom i downloaded from Imate for my jasjam which i renamed to RUU_Signed to replace your rom so it would work with the RUUWrapper I got my phone running thanks again
August 12, 2008, 2:13 am
Phil says:

Have got the ROM update to work and the changes are awesome. Thanks for the great work. One problem still remains. I can’t get my NextG SIM card to work. My 3G works fine, but the Next G claims there is no service. It reads the network but won’t hook into the service. Any ideas?
August 13, 2008, 4:19 pm
Steven Haigh says:

Hi Phil, Check what radio version you are running… v1.48.00.10 should be good for NextG…
August 13, 2008, 10:15 pm
Phil says:

Thanks Steve, my ROM was vs 1.30, have updated the Radio, but the phone keeps searching for a connection. I can manually register it on the network with telstra, but it will eventually say there is no service. I know that is not true!
Any tips would be appreciated.
August 13, 2008, 11:24 pm
nio says:

HI!!…

i would like to ask how can i automaticaly surf the net using my dopod 828 pro whenever i get connected on a wifi signal..
what kind of configuration that i need to do to use this method…

thanks in advance again!…

godbless!!
August 14, 2008, 5:11 am
Phil says:

Forget my last blog, all is well. Telstra have activated my SIM card and all is working well. Thanks again for your work it has made the dopod an even better device.
August 14, 2008, 5:39 pm
Ryan Elian says:

Hi, first of all, I would like to thank you for your great job providing latest, constantly updated Hermes ROM. Keep up the good work!

I would like to report for a (MAJOR) bug. I live in Jakarta, Indonesia. I set my time zone to GMT 7 Bangkok, Hanoi. But all of sudden after a while, the time zone change automatically to GMT 1 Prague, Budapest. Hence, the bug piss me off all the time, because it mess my clock on syncs and calendar & appointments. Also, GMT 7 Krasnoyark is considered as GMT 8; pay good attention of it.

Lastly, I used 12.9 build.

Thanks for reading this. If you managed to fix the bug, I’d appreciate your email notification. =)
August 23, 2008, 2:53 am
Chan says:

When I run the RUUWrapper.exe to do ROM upgrade, I received a window pop-up with a application error message : “The application failed to initialize properly (0xc0000135). Click on OK to terminate the application.” And I can’t proceed.

Can anyone advise how can I fix this ???
August 25, 2008, 7:32 pm
Steven Haigh says:

Chan: Try following this guide.

Ryan: This means your network is giving out weird timezones. Go into Start -> Settings -> Phone -> Time Zones and uncheck “Automatic change time zone and clock”.
August 27, 2008, 8:35 am
cheetooh says:

I have updated my Dopod 838 Pro to your stable replacement ROM and it is fantastic! I found that it is much more stable and more responsive. I love it.

Great work pal and keep up the good work !
September 2, 2008, 3:07 pm
Matthew says:

Thankyou heaps man works great good stuff
September 2, 2008, 4:42 pm
Rik says:

Thanks for this awesome ROM.

Love the way it keeps getting updated. Just have to keep reflashing it

Keep up the great work

THUMBS UP
September 6, 2008, 2:27 pm
X'o says:

What the different naked and naked big editions?
I use normal version 13.0
Is there any way to update ROM except Flashing it?
Because i want to keep up to date..
If i flashing it, i spent many time..for installing device update etc..
Thanks..
September 8, 2008, 2:02 am
Rob Mascaro says:

Hi Steve, I followed your article to upgrade my Dopod 838 Pro to 6.1 and it has been brilliant and solved a lot of issues I had in respects to WIFI and sluggishness when using the phone (as a phone). I also have an imate k-jam which I would like to upgrade to 6.1 (it also has some annoying issues). From my reading of other posts it appears that the hardware is the same (HTC Hermes) and I can use the same ROM ie. yours, not sure about the HARD-SPL however. What is your recommendation in regards to trying this before I brick the phone? There are some instructions in xda-developer to upgrade (using a generic ROM) but I would rather use your ROM if possible… thank for your help.
September 17, 2008, 5:51 pm
Steven Haigh says:

Hi Rob, glad you like it. The iMate K-Jam is actually a HTC Wizards – this means you can’t use my ROM on it. You may however find something good here.
September 17, 2008, 6:40 pm
Pinney says:

Hi Steve

Will this ROM upgrade work with other providers such as optus or Vodafone? I have been told they use different frequencies than telstra for Next G.
September 18, 2008, 9:06 pm
Steven Haigh says:

Yes, it can be used on pretty much all telcos.
September 18, 2008, 9:10 pm
Fordiy says:

Great job.
I just upgraded my 838pro. I still found a problem regarding the bluetooth. When the external GPS device power on, the mobile device always prompt a message to pair it, and ask the pass code again. Is there any way to solve it? Hopefully, just one time pair the bluetooth device. Don’t need everytime key in the pass code.
September 21, 2008, 10:58 pm
Steven says:

Hi Steve
Great work on the rom I have a situation you might be able to help me with. My 838pro device seems to have a corrupted radio rom, it was working fine and then no service! When I check in the settings section there is no radio version listed. So I attempted to flash it with a new rom that included a radio rom and it hangs at 11% (I’m using the SD card system with hard spl to avoid bricking my device). Then if I flash it with your rom for example with no radio rom it flashes fine and everything works great except obviously i have no radio rom. Then if i attempt to flash the radio separately with loads of different versions it hangs at more or less 11% and then i get the boot loader screen after soft reset. I can re flash with your rom no problems but i cant get a radio rom to flash. Is there any way i can flush the radio rom first and then flash?? have you got any suggestion?
At the moment i have a cool PDA with no phone capabilities
Thanks again
October 5, 2008, 10:31 am
Steven Haigh says:

Hi Steven,

You can try recovering your device using the method on this site:
http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
October 5, 2008, 11:24 am
unomi says:

Hi Steve,
Looks like an incredible job you have done.

Today I was given a plain old 838 (not pro) and I am wondering what I should do with it. Would your ROM work on it? if not do you know if there is one out there that would work for mine?

Also interested in ‘alternative’ OS such as something like OpenEmbedded etc.
Thanks in advance.
October 9, 2008, 1:05 am
Bala Murugan says:

Hi Steve,

Your replacement ROM work like wonder, it’s much faster than the default WM6 provided by HTC. But, one problem encountered is that sometime when I receive call, I can hear the other party but they can’t hear me. I have to soft reboot the device then all is back to normal. I tried to flash the Radio ROM to different version, but to no luck. I’m back to WM6 now, to test calls for few days if they exibit the same problem.

Regards,
November 11, 2008, 12:04 am
Zam says:

Hi Steve,

Love the rom, looks good and works fine, but I’ve tried to do the updates i keep getting errors (I’ve download the normal version of the rom), Can you please help, maybe i did something wrong, the rom installation was fine.

Thanks
Zam
November 12, 2008, 12:01 am
Koko says:

Hi Steven,
i’m using Dopod 838 pro ROM version CRCs r13.0, ROM date 09/02/08 Radio version 1.56.70.11 protocol 32.89.7020.20H

I tried the naked big storage version 13.0 stable one but it got hang several times so I try the normal version…it works just fine however I have problem with battery indicator. it seems it drying out my battery, I charge it until 100% then in standby for about 1 hr the indicator start to warn that my battery is low about 10%. then I shut down the device, take out the battery and put it again and battery indicator showing 87%. it happen all the time. at first I thought this is because of the battery problem. I got new battery, however, after 10 minutes connected to gprs, the warning shown i only have 10% battery power. I tried to shutdown device, and turn it on again the indicator showing 80% and I can easily reconnect to GPRS and use it for another hour.

is it because of the ROM, or the radio? now i’m planning to use the original ROM WM 6.0 bundled CD to see the difference
November 27, 2008, 5:02 pm
Steven Haigh says:

Hi Koko, this really sounds like a hardware fault. I had a problem originally where my battery was draining very fast (2-3 hours) and it turned out to be a faulty main board in the unit. This was replaced by HTC and this problem hasn’t happened since.
November 27, 2008, 9:38 pm
Koko says:

Thanks Steven for the info, but my warranty has expired, do you know approx the cost for fixing the problem? any specific component? however I downgrade the rom to its original rom provided by DOPOD and it seems working well. i’m gonna observe for a couple of days before going to service center
November 28, 2008, 12:49 pm
Matthew says:

I tryed to update to the latest version you have available but every time i try and installe it on the device i get a error message saying device has lost conection and the dopod frezzes i have used alot of your setups and loved all of them its just this one i seem to be having problems with.

os: windows vista bissnes 32 bit
Ramm: 1 gig
conection to phone: USB
any help will be greatly appreatichiated and feel free to email if it makes it easer
thankyou Matthew
December 1, 2008, 4:08 pm
Pacarrat says:

Hi there Steve,
I am having trouble connecting my external GPS to the dopod since upgrading the ROM. It reads it being there, but does not seem to connect for some reason. Any ideas?
December 16, 2008, 11:50 am
Steven Haigh says:

Hi Pacarrat,

I use a Nokia LD-4W GPS with my unit and it seems to pair and work ok. Sometimes I need to powercycle either the GPS or phone after a lot of use, but it always comes good.
December 16, 2008, 12:25 pm
WM lover says:

hy,had tried the v13.2 dopod rom version and it works like charming! thanks. btw b4 installing the v13.2, i had tried v14.1 on my dopod 838 pro,my device hang and decided to install v13.2,happy with it ;p
January 6, 2009, 12:10 pm
Dopod Replacement ROM 13.3 now available. at Steve’s Blog says:

[...] Download from the Dopod 838 Pro Replacement ROM page. [...]
January 10, 2009, 4:02 pm
Glenn says:

Hey Steve,

Great ROM – I am using Telstra NextG with an imate-Jasjam and was ready to toss out the phone before I loaded your ROM onto it and it has become useful once more. No more sluggishness, better battery life – great all over.

One thing though, I notice the timestamps on the camera images are 1 hr out and every time I sync with my PC, it resets the clock on the phone to 1 hr difference as well. I’m assuming this is a DST issue (my Vista PC is set to automatically adjust for daylight savings). I am using CRC release 13.0, and I added in the DST fixes with Device Update.

I notice numerous mentions of DST “cooked in” for later versions, but also mention a known issue with the 10 Sydney timezone. Is it worth upgrading again now, or waiting until you’ve done fixed that issue?

Thanks…
January 12, 2009, 5:54 pm
Steven Haigh says:

Hi Glenn,

Release 13.3 should fix these issues.
January 12, 2009, 6:23 pm
Desman says:

Hi Steven,

I don’t know is my device fault or not … after i Flash the ROM with stable download – normal version, my device not working with the front button. And if i let the device standby for a long time i can’t load it again by press the power button. So, i need to soft reset it again & again. What should the problem ?
sorry for my English …

Desman
January 18, 2009, 6:29 pm
Steven Haigh says:

Hi Desman,

The best way to see what the problem is would be to reflash your device back to the stock HTC (or Dopod or Imate) ROM etc and see if the problems still happen. If not, install your software one by one and see if the problems start again. Sadly, these kinds of things are only revealed by trial and error.
January 18, 2009, 8:02 pm
moses says:

hi steve.just upgrade my hermes 100 with you latest version (13.3).really love it man.it’s running better now.anyhow is there any version upgrading for camera?.thanks a lot man..:)
January 24, 2009, 3:32 am
EvilCow says:

I want to update my 838pro, currently on THREE (3) to windows mobile 6.1…

I currently have no REAL issues which I’m trying to fix, I am just after some reassurances that your 13.3 ROM will not break my ability to connect to the THREE network?

Has anyone updated their THREE dopod to 13.3? How’s it work?

Cheers
EC
February 2, 2009, 3:44 pm
Steven Haigh says:

Hi EC,

Not exactly sure what you want – but have a read of the comments above. That being said, if you do happen to break your phone, you still get to keep all the pieces
February 2, 2009, 5:59 pm
EvilCow says:

Hi again,
Just flashed my phone and it appears to be mostly GREAT!
I can get service which is the main thing I was concerned about.
However, for mobile office, instead of it either being installed or available for d/l via device update, I only have one icon in programs called “NoData” with a green square with a green “G” in it…
Office mobile is available, however, on the main start menu, and it appears to work… sometimes… others it will start and eventually drop back to the desktop.
Just wondering if you’ve seen this type of behaviour (or had it reported)?
Thanks again for the ROM
February 3, 2009, 2:48 pm
EvilCow says:

Please disregard the previous post, NoData is actually a program and I’m just stupid!

However, i’m noticing that some keys don’t work first go… pressing them a few times helps sometimes. I’m assuming that’s a symptom of running the latest OS on an old, slow phone?

Thanks again
February 3, 2009, 3:11 pm
EvilCow says:

Actually, there is one bigish problem now, I have no MMS abilities… There is no account there for it and I can only create an email account.
I’m with 3 in australia… is there an additional program to install to get the MMS feature going?
Would I be able to enter it manually into the registry? I have all the settings required for the connection…

Hope this makes sense…
February 3, 2009, 7:12 pm
zolo says:

Dear Steven

I accidentally install in my Dopod 838 pro with the stable download – Naked Big Storage Version – Force using unsafe SSPL, and now my phone is stuck at CRCs ROM Loading… no matter how many times i hard reset or took my battery in/out. May i check what can i do next or my phone just dead?

Thanks
zolo
February 5, 2009, 4:20 am
Steven Haigh says:

Hi Zolo,

Your best bet would be to download the correct ROM, then follow this guide to flash it to your phone using an SD card.
February 5, 2009, 8:14 am
EvilCow says:

YAY!! Finally got MMS working again!
Installed T-Mobile MMS (T-Mobile_MMS.CAB) and set it up w/ the hutchison (3) MMS settings and got an MMS only minutes after it was sent.

ONE other problem I noticed over the past few days, the time keeps going back an hour! It’s 2:26 here today and now my phone says 1:26! This morning all my alarms set for 7:30 went off at 6:30 and the phone STILL SAID 6:30!???

Have you heard of this problem before?
February 5, 2009, 2:27 pm
yudi says:

thank’s for your ROM, it’s amazing for my dopod
February 11, 2009, 5:48 am
Kamalesh says:

Hi Steve
I am using Dopod 838 pro which runs on Windows Mobile 6. I would to upgrade it to 6.1. I am not sure how to go about it. I hope you can guide me to upgrade.
Thanks.
Please email me on kamaleshdaasari@live.com
February 13, 2009, 8:50 pm
Christian Ray says:

Hi Steven Haigh,

I was hoping to try your ROM. Read the guides but I afraid to use it. Need more information to make it fullproof. My DOPOD 838Pro has been with me for 2 years and got bored with it on windows 5.0.

This are very basic questions, and I apologize. I just want to make sure I know what I’m doing. Coz from reading the guides, there are a lot of warnings. After installing the ROM, would my 838Pro have Windows Mobile 6.1 and what applications will be installed?

I read the guide regarding Radio ROM applies to all 838 Pro? by the way, I think my Dopod 838 Pro is Asian version. What else do I need to know regarding my phone before performing any updates. I already lost my contacts trying to upgrade to the ROM available… Thanks.
February 18, 2009, 7:05 pm
Steven Haigh says:

Hi Christian,

There is really not much risk if you follow the directions in the guides correctly. The guide is written to take into account issues you may encounter and what to do if those steps happen. After installing 13.3, you will be running Windows Mobile 6.1 and have the applications listed at the top of this post. More can be installed from Device Update as required.
February 18, 2009, 10:59 pm
Koko says:

dear steve,
i’m trying your new 13.3 normal version, it’s working just great I really like it. however after device update, selecting some application and installed it, both the storage memory and program memory becomes very low. is there any way to switch the default installation to storade card? so I can free up the memory in the device or should i flash using the naked big storage version?
February 19, 2009, 6:31 pm
Steven Haigh says:

Hi Koko, You can install things to the storage card by choosing Menu -> Options -> Use Shell Installer. You will then be able to choose where each cab file is installed. You will however have to continue all application installs manually – as it is not possible to automatically install things to the SD card.
February 19, 2009, 9:01 pm
Christian Ray says:

Hi Steven, you’re right. not much risk. I just accidentally erased all my contacts but that’s alright. I was able to upgraded to ROM 13.3 and so far is good! I only have 1 issue, how can I use my mp3′s to be my ringtone and message tone. On sounds and notification, it doesn’t show my mp3′s on my Storage Card. I tried reading some threads but to no avail. Tried tweaking the registry but I don’t know which registry key to edit for the MESSAGE: NEW TEXT MESSAGE. Thanks in advance
February 20, 2009, 1:27 am
Christian Ray says:

By the way, I do have the dilemma as Koko. Is there a way to change the path for the programs installed by DeviceUpdate and point it to my Storage Card? Thanks again.
February 20, 2009, 1:34 am
ian says:

Hi

Any chance you can update the ROM with AKU1.2 that fixes the “100 contacts” bug referenced here:

http://forum.xda-developers.com/showthread.php?t=405438

By the way, do you plan on releasing a WM6.5 ROM when it is released?
February 24, 2009, 9:35 am
Steven Haigh says:

Hi Ian,

As far as I know, this ’100 contacts’ bug doesn’t affect my ROM. If it does however, please feel free to let me know. As I don’t use ActiveSync myself (I’m a Mac user!), I can’t verify this.

I don’t plan on doing anything with Windows Mobile 6.5 as yet – as from the initial builds I have worked on, the Hermes is a little too underpowered to make it all happen as it should. If this changes in the future, I may revise this.
February 25, 2009, 9:23 pm
ian says:

Hi Steven,

I do run into the “100 contacts” problem and have to synchronize with the PC rather than OTA via DC. If you could include the fix on future releases, I would definitely appreciate it.

Thanks!
March 2, 2009, 11:22 am
franklin says:

Hi Steven,
I Have a softbank X01HT, I did use Hard SPL already, but when I run the RUUWrapper, it said “unknown version, u should try Safe SSPL” , what should I do ?

My Softbank X01HT info:
Windows Mobile 6.0
Rom Ver : 3.54.707.3
Rom Date : 07/05/07
Radio Version : 1.47.00.10
Protocol Version : 32.80.7020.20H

Did i miss anything ? help me plz, i’d like to try windows mobile 6.1 on my softbank, thanks.
March 6, 2009, 2:37 am
Steven Haigh says:

Hi Franklin,

You’d be best checking out this thread on HardSPL to make sure everything is ok. If not, posting in that thread may help things.
March 6, 2009, 9:38 am
franklin says:

Hi steven
After read the guide carefully, at last I can install wm 6.1 on my softbank x01ht, thanks to you, nice work ! keep up the good work !
March 6, 2009, 10:57 pm
franklin says:

Hi Steven, I get a new problem here, all the system on my softbank x01ht works perfectly, but one, it can’t sync to my PC, I use active sync 4.5, but it said “USB not recognized” , even I check the “enable advanced network functionality” or not, it keep saying “USB not Recognized”, whats wrong with this ? or what should I do ?

Thanks.
March 6, 2009, 11:41 pm
franklin says:

Problem solved, all u need to do is just restart your device, cause sometimes it stuck (and dont forget AFTER using activesync, use task manager to stop it)

Thanks.
March 18, 2009, 1:56 pm
newherm says:

where is Cyberon Voice Commander?
i cant found in device update list
or may be i missed somwhere?
(I use you great 13 naked bs)
thanks
April 2, 2009, 4:13 pm
Steven Haigh says:

Hi Newherm,

CVC is only included on the normal build of my ROM. Naked and Naked Big Storage do not include it.
April 7, 2009, 10:51 am
Steve Smith says:

Steve,
I’ve the 13.3 and it works like a charm. When do you think v14.1 will be ready to release. Regards, Steve
April 7, 2009, 6:09 pm
ian says:

Hi Steven,

What has changed in the development version from 13.3 and 14.1?

Thanks,
Ian
April 9, 2009, 12:43 pm
matt says:

Damn fine ROM, very nice work mate.

Thank you,
Matt.
April 19, 2009, 12:45 pm
newherm says:

I knew your rom great!
but can you give a hints to get dopod splash screen
first boot screen back
I am OK with second Crcs boot loading
Thanks
April 24, 2009, 11:33 pm
Kiran says:

i am using HTC Touch Dual . Is it possible to use this ROM upgrade to my device.my mobile have problem with the battery backup.Its only getting 6Hrs.is it solve after upgrading ROM.Please send some suggestion to solve my problem.
May 1, 2009, 6:19 am
Steven Haigh says:

No. You cannot use this ROM on a HTC Touch Dual.
May 1, 2009, 7:57 pm
Yossy Setiawan says:

Hi Steve.

i’m a new dopod 838pro user. can u tell how to make my dopod great? which rom i must used? can u help me?
i’m using wm 6.0 pro.
ROM version: 3.54.707.4
Radio version: 1.47.30.10

best regards,
May 6, 2009, 9:34 pm
Steven Haigh says:

Hi Yossy,

Making your Dopod ‘great’ really depends on what you want. If you happen to like what is in my ROM, then flashing it will make a great difference. If you prefer other addons, then a different ROM may be good for you. I suggest to flash my Normal ROM, see if you like it, if not – try another until you find one you like.
May 8, 2009, 11:04 am
Yossy Setiawan says:

Hi Steve,

Yesterday i’m flashing my dopod using your ROM and the result is GREAT!, Fast and Stable too. Thanks again steve!

Best Regard,
May 8, 2009, 8:22 pm
Shane says:

Hay Steve,

Great ROM! Do you think you will be looking at coocking a new WM6.5 ROM for this phone?

I have been using your ROM for almost 6 months now and it works great!!

Cheers
May 10, 2009, 10:52 pm
Steven Haigh says:

Hi Shane,

At the moment, probably not. We’ll see how things go however…
May 11, 2009, 9:48 am
Andrew says:

Hi Steven,
I installed 13.3 a few days ago and when I open the keyboard it is launching the phone, this has not happened with previous installations. Prior install 13.1-pre7. The wireless network appears to be more reliable and better connection with this ver though. Your comments on the phone launching would be appreciated. Thanks Andrew
May 11, 2009, 10:02 am
Yossy Setiawan says:

Hi again Steve,

Can you give a hints installing java (jar) on my dopod?

thanks.
May 11, 2009, 12:21 pm
newherm says:

I got savaral hang and cant boot -have to hard reset
after I use IE,installing facebook -MS release,battery status
I lway back to use your rom but it also hang me and need to install many time
Do you have any ideas why it is strucked and only hard reset can do
SPL-2.10 Oli ,R 1.54.00.10
May 12, 2009, 8:34 pm
newherm says:

I using Crcs13 naked BS,SD 4 GB
May 12, 2009, 8:38 pm
Robert says:

Hi, have had this rom installed for awhile but only just noticed that I cannot recieve MMS messages but am able to send MMS messages. Im on the Telstra NextG service. Any help would be great

Robert
robken09@gmail.com
May 15, 2009, 4:59 pm
Steven Haigh says:

Hi Robert,

You will probably need to contact Telstra and get them to enable MMS on your account. It seems this might be the problem – as the receive settings are pretty much the same as the send settings.
May 15, 2009, 6:57 pm
Yossy Setiawan says:

Hi again Steve,
i wanna ask u ’bout what d different between 13.3 and 14.1?
By the way, i live in Indonesia. Which Radio i must used?
thanks.
May 19, 2009, 1:11 pm
Luke says:

ive downloaded the rom upgrade but i cant install it as it doesnt know what the file is… how do i do it
June 18, 2009, 12:04 pm
Steven Haigh says:

As stated at the top of the page, you will need a copy of 7zip to extract the archive you downloaded.
June 18, 2009, 7:10 pm
Charlie says:

Hi Steve, could you please tell me exactly what is the difference between the Normal, Naked, and Naked Big Storage versions? And am I correct to think that after running Device Update, I will be given a choice of what software I want to install? (and what are those please?)I am picking up a jasjam tomorrow, and look forward to upgrading to one of your ROMS. Thanks.
June 19, 2009, 10:53 am
Steven Haigh says:

Hi Charlie,

The normal version is just like what you would get from a phone company with the standard apps, utilities and other things you’d expect to see. The Naked version is a bare Windows Mobile OS and very little else. It’s up to you to install what you want. The Naked.BS version is the same as the naked version – however the extended ROM is removed and that 10MB remapped as general storage space – the down side to this however is that it can be unstable on some devices.

As for questions about DeviceUpdate, check out it’s site.
June 20, 2009, 9:40 am
Luke says:

where do i get a copy of this 7zip as so i can extract it???
June 24, 2009, 2:31 pm
Luke says:

sorry that questions wasnt sent right ive downloaded the 7zip and unzipped it and everything, but when i do to install it on desktop it doesnt work. and same from my PDA, as it says somthing like “file or assembly name ‘system version=2.0.0.0, Cluture=neutral, PublicKeyToken=B77A bla bla bla’ or one of its dependencies, was not found”
June 24, 2009, 3:21 pm
Steven Haigh says:

Hi Luke,

You need to install the .Net framework 2.0 or higher.
June 24, 2009, 7:24 pm
deejay says:

Hi steven,
currently i’m using your CrC 13.4, and it’s working great….
since a few weeks ago i have problems, my storage card is not readable by the device..
i have try to use another ROM, trying to re-format my SD card, blow off the dust on the card slot, but still not fix the problem. is it caused by hardware failure??
thanx for your attention.

best regards,
June 30, 2009, 5:28 pm
Steven Haigh says:

Try reading your storage card in a different device. It could be a fault with either the phone or card. Doing this should help you figure out what the problem is.
July 2, 2009, 11:38 pm
Anthony says:

Hi Steve,

Im using a dopod 838 and not the 838pro.. just wondering if you know if i can download your windows mobile 6.1 and install it onto the 838 =). your help will be much appreciated.
cheers Anthony.
July 11, 2009, 12:26 pm
Steven Haigh says:

Hi Anthony,

The Dopod 838 is a HTC Wizard device. As such, this ROM won’t work on your phone.
July 11, 2009, 4:26 pm
Rik says:

Will you be making a Windows mobile 6.5 version soon?

I’ve found a few around but I know your firmwares are good and I trust them.
July 14, 2009, 1:51 am
moses says:

Hi steve,
I already upgrade my hermes with ur latest ROM.Quite nice.One question,is there any way i can upgrade my camera version. I cannot use the front camera for self potrait even in user manual say it can.anyway thanks for the rom.:)
July 28, 2009, 4:18 pm
Psatkar says:

Hi Steven,

I think I am doing sme basic task wrongly. I read all the documents and also followed all the steps. I want to flash your ROM to my Dopod 838 pro. I have installed HardSpl, erased all the contents from MicroSD card, copied the HRMIMG.NBH to root folder of SD card and when I start bootloader by pressing “OK”, “Power” button and pressing Reset button, it shows me 4 bands with different colours. Text “Serial” i printed on white band on the lowermost past of the screen. However, there is no screen flash and nothing happens beyond that.

Am I doing anythign wrong here?

Thanks in advance…
psatkar
August 10, 2009, 10:59 pm
Steven Haigh says:

Hi Psatkar,

A couple of things…

1) Your SD card MUST be 2Gb or smaller in size.
2) The SD card MUST be formatted as FAT32 (FAT16 or just FAT will not work).
3) The file MUST be called HERMIMG.NBH

This page has all the details – make sure you follow it step by step.
August 11, 2009, 9:27 pm
sur says:

Hi steven,
currently i�m using your CrC 13.3, I cant seem to send contacts or even pictures or other files from my sony ericsson to my 838 pro via bluetooth. I had added the devices into both my phone list but the connection cant seem to work. The bluetooth from my phone cant seem to connect to the 838 pro but picture files can be beamed into my sony ericsson and I cant internet sharing via bluetooth. Please advice. Thank you
October 23, 2009, 8:31 pm
Steven Haigh says:

Make sure that Beam is turned on in Comm Manager and that in Start -> Settings -> Connections -> Beam has the “Receive all incoming beams” setting checked. You may also want to look at upgrading to 13.5 to enjoy a few bug fixes.
October 24, 2009, 8:41 pm
Charlie says:

Hi Steve, I’ve updated to your 13.5 normal release, but I’m still randomly getting silences instead of incoming call alerts, or else I’m only hearing 2 rings after the person calling me has heard 8 or 9 rings. Is there anything you think I could try (find out then change the ‘radio’ version?) … or should I look for some other ROM … or what? Thanks very much, Charlie
November 11, 2009, 4:04 pm
Benjamin says:

Hi Steve, can I have a chinese original Kaiser rom on my 838Pro?

I am
IPL-1.04
SPL-2.03
November 24, 2009, 1:09 am
Steven Haigh says:

No. You can only use a Kaiser ROM on a Kaiser Phone.
November 24, 2009, 8:27 am
Benjamin says:

Thanks a lot Steve, So can I get all the Kaiser Original Cab.?all the ones on the xda are cooked to some extend?
November 24, 2009, 12:02 pm
Ken says:

Steve, Would I be correct in saying that the Jasjam cannot recharge and run applications at the same time. Battery does not charge when running navigation software.
January 7, 2010, 11:16 am
Steven Haigh says:

Hi Ken,

It depends on the charger. A standard USB charger can only supply 500mA of charge, whereas a proper car charger can supply 1000mA. It is quite possible that the phone would use ~400mA while being used as a navigation device – meaning very little to no charge going to the battery.

Get yourself a 1000mA charger (which actually has an extra pin in there!) and you should see some charge go into the phone – however it will be at a reduced rate.
January 7, 2010, 11:31 am
rajeev says:

hi steve…i tried all the possibe ways to update my os in 838 pro but i m cornered..couldnt move a step ahead..at present it runs windows 5 which sucks cos my previous was running 6.1 and i m used to it..please help me thanks heaps..i have 2gb card so if ur going to tell me the instructions pl tell in way that i can use my sd card my email is rajeevbrisbane@yahoo.com.au
January 26, 2010, 9:59 pm
Dex says:

Hey mate,

Thanks for all you hard work, i regularly check this site for updates. Love the work. Keep it coming. I get strange problems occasionally where if I accidentally drop the phone things start going crazy (for example the ‘green and red phone’ plus the ‘d-pad’ on the front stop responding, the green and red phone lights wont turn off etc… Any theories?

Also, my wifi doesn’t seem to work. It will pick up accesspoints but thats as far as it goes. I’ve tried with a few but to no avail. Everyone says that upgrading radio rom’s wont change that so im at a loss in the what to do category.

Finally, do you know of any places/people who physically hack up the hardware for the Dopod 838 Pro? Stuff like clear case mods/lighting/replacing LEDs etc?

Thanks alot for everything mate.

Cheers!
January 27, 2010, 2:01 am
khurram says:

Hi.. i am using dopod 838 pro, its front buttons are not working. i install windows 6. but problem is still there.
my specification are
Rom version: 3.54.707.3
Radio version: 1.47.00.10
kindly help me out
January 28, 2010, 8:02 pm
Steven Haigh says:

Hi khurram,

It sounds like this is a hardware problem. It will need to be repaired – either by yourself or by a phone repair shop. No software will fix this problem.

Dex: It sounds to me like your front panel + Dpad issues are the same type of problem.
January 28, 2010, 11:01 pm
masliliks says:

Steve, the ROMs are just amazing, thanks a heap
like this !(where’s the button?oh well )
February 4, 2010, 1:21 am
Oscar Chang says:

Hello there, any 6.5 Rom coming?
February 9, 2010, 7:58 pm
Steven Haigh says:

No. I have no plans to build a WM6.5 ROM. The HTC Hermes is just getting too slow and dated for the extra requirements of WM6.5. It would be like trying to run Windows 7 on a 10 year old PC – sure it can be done – but it won’t be user friendly or fast.
February 10, 2010, 11:55 am
Ken says:

Steve, the 1A charger works fine with a small but. If the phone has been used for several applications and then attempt to charge while running navigation software it does not recognise the charger, do a soft restart and all works fine charging phone and running any apps. Only a small problem with a monor work around. Noted the request for WM6.5 and agree with your comments, also have a KJam with 6.5 – yes works but slow, eg the speach from navigation software incomplete as cannot keep up. Regards, Ken
February 27, 2010, 4:43 pm
karl says:

hi steve,
im using a 838pro..and currently using your 13.5..
i was just wondering what’s with the 14.1?
is it a lot better nd faster than 13.5 on 838pro?
tnx
September 25, 2010, 2:12 am
karl says:

hi steve,
just a follow up question..
is there a way that i could uninstall programs thats included in the 13.5 normal rom? like the modaco NODATA coz i cant find it in the “remove programs”..thanks
September 29, 2010, 3:39 am
Steven Haigh says:

Hi Karl, Programs that are cooked into the ROM cannot be removed.

v14.1 was a development release which focussed on the bleeding edge but was usually more unstable. I should probably get around to removing it one day – as it is generally nowhere near as stable as the 13.x series.
September 29, 2010, 3:42 am
karl says:

ok man..thanks for the info..nice rom..keep it up..
September 29, 2010, 4:05 pm
Andrew says:

Is there any way how you could upgrade it without using a computer or activesync like putting it on the phone’s SD Card and opening it on the phone?
February 24, 2011, 12:57 am
Steven Haigh says:

I have updated the links at the top of this page to various articles – including how to flash via SD card.
February 25, 2011, 1:59 am

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Dopod 838 Pro replacement ROM

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